Privacy Policy

Last Updated: March 18, 2026

1. Introduction

SwaxnetRails ("we", "us", or "our") operates the SwaxnetRails WhatsApp Business API Connector. We are committed to protecting your privacy and ensuring the security of your data when you use our services.

2. Data We Collect

When you use SwaxnetRails, we may collect the following information:

Account Information: Name, email address, and password provided during registration.
WhatsApp Business Data: WhatsApp Business Account (WABA) IDs, Phone Number IDs, and Meta Business IDs obtained through the Facebook Login process.
Access Tokens: Temporary and long-lived access tokens provided by Meta to facilitate API requests.
Webhook Data: Metadata related to messages received via WhatsApp to facilitate forwarding to your designated URLs.

3. How We Use Your Data

We use the collected data strictly for the following purposes:

To provide and maintain our WhatsApp connection services.
To facilitate the forwarding of WhatsApp webhooks to your servers.
To authenticate your identity and secure your account.
To monitor and improve the performance of our platform.

4. Data Storage and Security

We implement industry-standard security measures to protect your data. Access tokens are encrypted, and all communications are conducted over secure HTTPS channels. We do not sell or share your personal information with third parties for marketing purposes.

5. Third-Party Services

Our service integrates with Meta (Facebook) APIs. Your use of these integrations is also subject to Meta's Privacy Policy. We are not responsible for the data practices of Meta.

6. Your Rights

You have the right to access, update, or delete your account information at any time through our dashboard. Deleting your account will remove all stored access tokens and connection data from our systems.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@swaxnet.com